Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how I.M.A Furniture Trading Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from rsbfurnitureltd.co.uk (the “Site”).

RSB Furniture is a trading name of I.M.A Furniture Trading Ltd, a company registered in the United Kingdom.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information You Provide

When you visit our Site, place an order, or contact us, we may collect the following information:

Name
Billing and delivery address
Email address
Phone number
Payment information (processed securely by payment providers)
Order details

This is referred to as “Order Information”.

1.2 Automatically Collected Information

When you browse our Site, we automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Time zone and location
Pages viewed and products browsed
Referring websites or search terms

This is referred to as “Device Information”.

We collect Device Information using technologies such as:

Cookies
Log files
Pixels, tags, and web beacons

For more information about cookies, visit:
👉 http://www.allaboutcookies.org

2. How We Use Your Personal Information

We use your personal information to:

Process and fulfil orders
Arrange delivery and provide customer support
Communicate with you about your orders
Prevent fraud and ensure security
Improve our website and services
Provide marketing communications (where permitted by law)

We process your data on the basis of:

Contractual necessity (e.g. fulfilling orders)
Legal obligations
Legitimate business interests
Your consent (where required)

3. Sharing Your Information

We may share your personal information with trusted third parties, including:

Shopify (our e-commerce platform)
👉 https://www.shopify.com/legal/privacy
Payment providers (e.g. card processors, Klarna, Clearpay)
Delivery and logistics partners
Analytics providers (e.g. Google Analytics)
👉 https://policies.google.com/privacy

We may also share information where required by law or to protect our legal rights.

4. Marketing & Advertising

We may use your information to provide relevant advertising and marketing communications.

You can opt out of targeted advertising using the following links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com
Bing: https://advertise.bingads.microsoft.com

You can also opt out via the Digital Advertising Alliance:
👉 http://optout.aboutads.info

5. Your Rights (UK & EU Residents)

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability

To exercise your rights, contact us using the details below.

6. International Data Transfers

Your information may be transferred outside the UK or EU (e.g. to Shopify servers in Canada or the USA).
Where this happens, we ensure appropriate safeguards are in place.

7. Data Retention

We retain your personal information only as long as necessary for:

Legal and accounting purposes
Order fulfilment and customer service
Regulatory compliance

You may request deletion of your data at any time, subject to legal requirements.

8. Security of Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Payment information is handled securely by third-party payment providers and is not stored on our servers.

9. Cookies

We use cookies to:

Improve website functionality
Analyse site usage
Personalise your experience

You can manage or disable cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 support@rsbfurnitureltd.co.uk
📍 I.M.A Furniture Trading Ltd, United Kingdom